Responsible Gaming

Gaming Should Be Entertainment

At Broadbridge Retail Park, we believe that gambling should only ever be seen as a form of entertainment, not as a way to earn money or solve financial problems. If you find yourself gambling more than you can afford to lose, or if gambling is causing you stress or affecting your relationships, it's important to seek help.

We are committed to promoting responsible gaming practices and supporting our users in maintaining a safe and enjoyable experience.

Age Verification

All casino games and gambling services are strictly for individuals aged 18 years or over (or the legal gambling age in your jurisdiction). It is illegal for anyone under this age to gamble. We take age verification seriously and reserve the right to request proof of age at any time.

If you are under 18, please do not use our services.

Warning Signs of Problem Gambling

If you recognize any of the following signs in your own behavior, please seek help immediately:

• Chasing losses: Continuing to gamble in an attempt to recover money you've lost
• Hiding gambling: Keeping your gambling activities secret from friends, family, or partners
• Loss of control: Being unable to stop or reduce your gambling despite wanting to
• Neglecting responsibilities: Prioritizing gambling over work, studies, family, or personal care
• Financial strain: Gambling with money needed for bills, rent, food, or other essentials
• Borrowing to gamble: Taking out loans or using credit cards to fund gambling activities
• Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
• Escalating stakes: Needing to gamble with increasing amounts to achieve the same excitement
• Failed attempts to quit: Repeatedly trying and failing to cut back or stop gambling
• Relationship conflicts: Arguments with loved ones about your gambling habits

Self-Help Tools and Player Protection

Most reputable online casinos offer tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a cap on how much you're willing to lose during a gaming session
• Session Time Limits: Automatically log you out after a set amount of time
• Reality Checks: Regular pop-up reminders showing how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
• Account Cooling-Off: Take a break from gambling for a specified period

We encourage you to use these tools proactively to protect yourself and maintain healthy gambling habits.

Support Organizations and Resources

If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these organizations:

United Kingdom

• GamCare: Free, confidential support and advice for problem gambling. www.gamcare.org.uk | Phone: 0808 8020 133
• GamStop: The National Self-Exclusion Scheme for online gambling in Great Britain. www.gamstop.co.uk
• National Problem Gambling Clinic: Specialist NHS treatment for gambling disorder. Phone: 020 7054 2000

International Support

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Gambling addiction helpline: 0800 1 372 374

All support services listed above are independent organizations and not affiliated with Broadbridge Retail Park.

Take Action Today

If you are experiencing signs of problem gambling, or if someone you care about is, please seek help immediately. There is no shame in reaching out—problem gambling is a recognized condition, and professional support can make a real difference.

Contact one of the organizations above, speak to your GP, or call a helpline today. Help is available 24/7.

Remember: You are not alone, and recovery is possible with the right support.